Billing Policy

This Billing Policy is effective dated: June 01, 2024

Control Document: GEF-PP-003, Ver. 1.0

Purpose

The purpose of this Billing Policy is to ensure that galaxefi‘s (“Company”) dues are settled on time. This policy aims to maintain the transparency of billing.

Scope

This policy covers the platform dues for usage of its features:

  • Invoices pertaining to platform subscription
  • Invoices pertaining to transactional fee where incurred

Definitions

  • Platform: galaxefi Digital Fulfillment Platform and a PCS -Port Community System.
  • Subscriber: Users paying subscription fee for usage of the platform.
  • Subscription fee: Monthly subscription charges to use the platform.
  • Transactional fee: Monthly transaction-based charges on transacting per CBM on the platform.

Billing

Billing Currency and Effective Exchange Rate

  • Billing currency is USD and is payable in the local currency PKR – Pakistani Rupee. See the currency conversion rate
  • The exchange rate considered will be the effective exchange rate at the date and time of the transaction.

Subscription Fee Invoice Generation

  • Subscription fee invoices are paid in advance.
  • These are quarterly, bi-annually, and annual payments.

Subscription Fee Billing Cycle

  • No matter the date of onboarding of an account, it will always start from the 1st of each month.
  • If the onboarding date is other than the 1st of the month, a bill will be generated on the onboarding day for the remaining days of that month. For example, if the onboarding date is June 14, 2024, a bill will be generated on June 14, 2024, for 17 days.

Transactional Fee Invoice Generation

  • Transactional fee invoices are post-paid that is each month’s bill is generated on the last working day of the month and is payable within the first week of the following month.
  • These are monthly payments.

Subscription Fee Invoice Payment Options

  • Subscription fees, are:
    • Quarterly
    • Semi-annually
    • Annually

Discounts on the Subscription Invoices

  • Following are the discounts on payments via IBFT:
    • Quarterly: 2% discount on invoice value
    • Semi-annually: 10% discount on invoice value
    • Annually: 15% discount on invoice value

Types of Invoices

There are three (3) types of invoices:

  • Freight and Support Services-Related Invoices
  • Subscription-Related Invoices
  • Value-added Services-Related invoices

These three(3) types of invoices are explained below:

  • Freight and Support Services-Related Invoices: These are invoices generated for services provided by the platform related to freight, including air, sea, road, and rail freight services.
    • Charging Type: Pre-paid
    • Tax Collection and Deposit Responsibility: The tax collection and deposit of collected tax in the government’s treasury is the responsibility of the service provider.
      • These invoices may include support services:
        • Invoices pertaining to Warehousing
        • Invoices pertaining to Transportation
        • Invoices pertaining to Insurance
        • Invoices pertaining to Inspection
        • Invoices pertaining to Custom Clearance
        • Invoices pertaining to Agent’s services
  • Subscription-Related Invoices: These invoices are generated for subscription services offered by the platform, including access to various support services and tools.
    • Charging Type: Pre-paid
    • Tax Collection and Deposit Responsibility: The tax collection and deposit of collected tax in the government’s treasury is the responsibility of the galaxefi.
  • Value-added Services-Related invoices: These invoices are billed at the closure of a month:
    • Charging Type: Post-paid
    • Due Date: Next 7 seven days
    • Tax Collection and Deposit Responsibility: The tax collection and deposit of collected tax in the government’s treasury is the responsibility of the galaxefi.
    • VAS Invoices Types:
      • DOLS-Related Invoices: These invoices are generated for DOLS – Document Logistics Service offered by the platform, for door-step documents and cheque collection and delivery.
      • SW-Facilitation-Related Invoices: These invoices are generated for the SW – Single Window facilitation services offered by the platform. These services are

Policy Review and Updates

  • This policy will be reviewed upon any change in the service requirement or process.
  • Changes to this policy will be communicated to all employees and stakeholders.

Quick Contact

By using our Services, you acknowledge that you have read, understood, and agree to comply with this Billing Policy. For questions or concerns about this Policy, please use the following form: