Integration Policy
This Integration Policy is effective dated: June 01, 2024
Control Document: GEF-PP-006, Ver. 1.0
Overview
At galaxefi, we are committed to providing seamless integration capabilities to ensure our digital fulfillment platform and PCS – Port Community System work harmoniously with your existing systems. Our Integration Policy outlines the standards, procedures, and support mechanisms we employ to facilitate effective integration and enhance your operational efficiency.
Scope
This Integration Policy applies to all integrations between our platform and external systems, including but not limited to Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, logistics management tools, and other trade-related applications.
Integration Standards
| Compatibility | Our platform supports integration with a wide range of systems, ensuring compatibility through standardized protocols and data formats such as REST, SOAP, XML, and JSON. |
| API Accessibility | We provide comprehensive, well-documented APIs to facilitate integration. These APIs cover all major functionalities of our platform, enabling seamless data exchange and system interoperability. |
| Security | All integrations must adhere to our stringent security protocols. Data exchanged through integrations is encrypted and transmitted securely to protect against unauthorized access and breaches. |
| Data Integrity | We ensure data integrity by validating and verifying all data exchanged between systems. This includes implementing checks to prevent data corruption and loss during transmission. |
Integration Process
| Needs Assessment | We work closely with you to understand your specific integration requirements. This involves assessing your current systems, identifying integration points, and defining the scope of integration. |
| Custom Integration Solutions | For unique requirements, we offer custom integration solutions. Our team of experts collaborates with your IT team to design and develop tailored integrations that meet your business needs. |
| Implementation | Our integration team handles the technical implementation of integrations. This includes configuring our platform, setting up API connections, and performing necessary customizations. |
| Testing and Validation | We conduct thorough testing and validation to ensure integrations function as intended. This includes functional testing, performance testing, and security testing to verify integration reliability and efficiency. |
| Deployment and Monitoring | Once validated, integrations are deployed in your production environment. We continuously monitor integrations to ensure they perform optimally and address any issues promptly. |
Third-party Integrations
Please refer to third-party integrations
Support and Maintenance
| Dedicated Support | We provide dedicated support for integration-related queries and issues. Our support team is available to assist with troubleshooting, updates, and enhancements to existing integrations. |
| Documentation and Training | Comprehensive documentation and training materials are available to help your team understand and manage integrations effectively. This includes API documentation, user guides, and best practice guidelines. |
| Ongoing Updates | We regularly update our integration capabilities to align with new technologies, industry standards, and regulatory requirements. These updates ensure that your integrations remain current and functional. |
Compliance
All integrations must comply with relevant legal, regulatory, and industry standards. This includes data privacy laws such as GDPR, CCPA, and other applicable regulations. We ensure that our integration processes and solutions adhere to these standards, safeguarding your data and maintaining compliance.
Modifications
Our Integration Policy underscores our commitment to providing a reliable and efficient platform that seamlessly integrates with your existing systems. By adhering to this policy, we ensure that our integrations enhance your operational efficiency, data coherence, and overall business performance.
The Company reserves the right to modify this Policy at any time. Users will be notified of significant changes, and continued use of the Services constitutes acceptance of the updated Policy.
Quick Contact
By adhering to this Integration Policy, galaxefi commits to delivering smooth connections with platform enablers. For questions or concerns about this Policy, please use the following form: